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  • Jeff Capper
    46
    I've just downloaded today's card and am getting TDN races. This track is not running today. Is this an HDW issue or do I have a corrupt file?
  • Red Knave
    31
    Double check the date on the races. It may be from last year.
  • Jim Pommier
    173
    Yes, it's last years races. Looks like a HDW issue.
  • Jeff Capper
    46
    Thanks guys. Glad it's on their end.
  • Greg Gentzler
    18
    It might be a housekeeping issue if you didn’t delete last years races. Dave posted instructions for this somewhere. It was around the first of the year.
  • Greg Gentzler
    18
    Page 3 of the All Discussions forum titled End of Year Routine.
  • Red Knave
    31
    In this particular instance it's HDW.
  • Dave Schwartz
    448
    Perhaps they've corrected the download because this is what I find for today:

    0atteb35tzkew1v5.png
  • Dave Schwartz
    448
    Here's a look at Jeff Capper's screen.
    Clearly it was an HDW error - which is now fixed - because that file shows as downloaded TODAY.

    cijginmo8g51xo9w.png
  • Dave Schwartz
    448
    From Ryan at HDW
    ____________________
    Ryan Smith
    9:00 AM (4 minutes ago)
    to me

    Hey Dave,

    We have just resolved that issue within the last 15 minutes. There was also an incorrect CD card from 5/3/2025 posted for a few hours yesterday evening that we resolved.

    Ryan
  • Jeff Capper
    46
    As always, Dave reached out immediately and we isolated the issue. Don't know if the guy ever sleeps, but his attention to his users is unmatched. Much appreciated!
  • Dave Schwartz
    448
    As always, Dave reached out immediately and we isolated the issue. Don't know if the guy ever sleeps, but his attention to his users is unmatched. Much appreciated!Jeff Capper

    LOL
    Thank you.

    It was like 8:30 when I saw the post.

    Listen, guys... when you have a TRAFFIC STOPPER, do what Jeff did - make a quick post.
    Many of you have my cell# - text me at any hour of the day or night - you will NEVER disturb me because I use DO NOT DISTURB when I'm off the air.

    But at least I will see it instantly when I am back on air.

    This morning I was actually up at 5:50am or so. I don't suddenly check forum messages, but I ABSOLUTELY DO check phone messages and email (I get email notifications of private messages.)

    As an example, someone blow up their upgrade install yesterday. They sent me a long string of inbox messages. I saw them at 5am and told him to message me so we could zoom.

    He's not yet read the message.
  • Jim Pommier
    173
    FYI. Also, downloaded data files for GPX R10 and R11 from last year. I advised HDW.
  • Dave Schwartz
    448
    FYI. Also, downloaded data files for GPX R10 and R11 from last year. I advised HDW.Jim Pommier

    Are you saying that they added 2 races from last year?
  • Jim Pommier
    173
    Yes, races #10 and #11 from last year. GPX only had 9 races today. They usually then card a few races from I believe Argentina. Looks like maybe they thought there were 11 races today, but the last two (2) were from Argentina, not GPX.
  • Dave Schwartz
    448
    Yes, races #10 and #11 from last year. GPX only had 9 races today. They usually then card a few races from I believe Argentina. Looks like maybe they thought there were 11 races today, but the last two (2) were from Argentina, not GPX.Jim Pommier

    Just heard from Ryan at HDW.
    He says that they repaired today's GP file to remove the wrong races.
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